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IRISbox: important update

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IRISbox’s new modern, minimal look comes with easier access to its online user forms - more than 400! Doing online admin tasks has never been easier!

As soon as you land on the homepage (www.irisbox.brussels) you can clearly feel the change: the new design makes it easier to navigate and you can immediately look for the service you need, by institution or service or simply by using the search bar, without identifying yourself beforehand.

After selecting the service and public administration of your choice (for example, a composition of household from the municipality of Anderlecht or a one-day pass for the Low Emission Zone), you are just one click away from the identification module, which has recently been expanded to include Itsme, a smartphone app providing seamless access to the municipal and regional forms.

IRISbox breaks user records

In 2017, IRISbox established new records, registering more than 100 000 requests. Sustaining momentum in 2018, it surpassed the aforementioned record in October and has registered more than 120 000 requests to date. Since January, an average of 2 250 new user profiles are being made per month. 56% of all demands are directed towards the municipalities whilst, with regards to regional and communitarian services, Bruxelles Fiscalité arrives on top, which has to do with the Low Emission Zone.