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In Brussels, 10 National Register certificates available immediately and free of charge via IRISbox

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IRISbox

As of few days ago, residents of the municipalities of Brussels no longer have to go along to the office of their local authority to obtain certain certificates. Nor do they have to wait for them to be sent by post. It is now possible to acquire these certificates free of charge in electronic form via IRISbox, the online one-stop shop, for every commune in the Brussels Region, except the City of Brussels.

In practical terms, this concerns the following certificates, which come from the population records of the National Register:

  • Certificat de composition de ménage  (certificate of composition of household)
  • Certificat de résidence principale  (certificate of principal residence)
  • Certificat de résidence principale avec historique  (certificate of principal residence with history)
  • Certificat de nationalité belge  (certificate of Belgian nationality)
  • Certificat de vie  (proof of life)
  • Certificat de cohabitation légale  (certificate of legal cohabitation)
  • Certificat de résidence en vue d'un mariage  (certificate of residence with a view to marriage)
  • Certificat de mode de sépulture et rites  (certificate of mode of burial and rites)
  • Certificat d'un électeur belge  (certificate of Belgian elector)
  • Extrait des registres (extract from registers)

To access these certificates, you need your electronic identity card and your PIN code. On your computer equipped with an electronic identity card reader and connected to the Internet, go to https://irisbox.irisnet.be and follow the instructions.

go to https://irisbox.irisnet.be and follow the instructions: clic on

Once you have completed the identification procedure, select the ‘Citizen’ zone:

 

Once you have completed the identification procedure, select the ‘Citizen’ zone

The 10 certificates are instantly available in the ‘Citizen’ zone in IRISbox:

The 10 certificates are instantly available in the ‘Citizen’ zone in IRISbox

IRISbox is also accessible from tablets subject to identification and authentication using a mobile app or token. These other means need to be registered in advance via the federal platform CSAM.

Obstacle course

This project is the outcome of a long process that started further to a letter from the National Register sent to the municipalities of Brussels on 20 May 2016 asking them to integrate the ‘My Dossier’ web services into their own online one-stop shop. To do so, each municipality had to fill in two forms and officially appoint the supplier of the online one-stop shop to take care of this integration by means of a decision taken by the college.  As this involved IRISbox, 18 municipalities delegated this task to the BRIC.

The municipalities gave up the income from the fees paid by citizens to obtain these certificates, quickly realizing what was at stake and seeing the benefits of this operation: a reduction in queues at local authority offices and in the workload of municipal agents, better service for the public and hence, at the end of the day, greater satisfaction for everyone.

What's next?

This is an interim stage in a longer-term process. In fact, most of the time, these certificates are then forwarded by citizens to other administrations which require them. Ideally, these administrations should be able to obtain these data electronically through their own service integrators. So there is still work to be done.

In the Brussels Region, to carry out this data exchange the institution has to obtain prior authorisation from the Sectoral Committee of the Federal Authorities (or fall under a general authorisation already granted by the same sectoral committee). They can then contact the regional services integrator, Fidus.