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IRISline: the BRIC helpdesk

If you have any questions or problems regarding a BRIC product or service, contact the IRISline helpdesk on


Backed up by an efficient ticket management software program, a multilingual team replies to your requests from 8.00 am to 6.00 pm from Monday to Friday.

In some cases, the operator may have to take control of your computer from a distance. To do this, a support tool has to be downloaded via the following link (if you are asked to do so by the operator. Warning: this is an executable file):

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